Shipping

Orders may currently only be delivered to addresses within the UAE.
The Order delivery methods which are currently available are set out below.

For Dubai Addresses:
2 to 5 days delivery: Free delivery for orders 500 AED and above / 35 AED shipping charge for orders less than 500 AED
Same Day delivery for all order received before 16.00: Free delivery for orders 500 AED and above / 50 AED shipping charge for orders less than 500 AED   

For all other UAE addresses (except Dubai) :
2 to 5 days delivery: Free delivery for orders 500 AED and above / 35 AED shipping charge for orders less than 500 AED

Orders to be placed outside of our ordinary working hours (9am-6pm) after the cut-off time and/or on any UAE public holiday will be deemed placed on the first UAE working day following the date on which the Order was submitted.

We reserve the right to impose a re-delivery charge where your Order is not accepted at the address supplied to us on the confirmed date of delivery.

 

Returns

Beauty and grooming items (including skincare, fragrance, make-up and haircare), underwear and earrings cannot be returned
We don’t accept returns for beauty products (including skincare, haircare, make-up, perfume), underwear, earrings. Unless the product has been damaged during shipping and retains its original packaging.